What are your hours?
We are open Monday through Friday 7am to 5pm and Saturday 7am to 2pm. Our delivery trucks are available Monday through Friday 8am to 5pm and Saturday from 7am to 2pm
Do you charge a fee to deliver material?
There is a charge for delivery of materials dependent upon what area of DFW or the surrounding city it would be delivered to. Please have the delivery address ready for a delivery quote.
How do I pay for a delivery?
The drivers can accept cash or check upon delivery, or if you would like to come into our office PRIOR to your delivery, you may pay with a credit card.
How far in advance do I need to schedule a delivery?
During our busy season, which begins in February and lasts through August, we may need up to 5 days notice to book your delivery. In the winter time, we ask that our customers give us at least three days notice to ensure delivery at a convenient time. Times for booking will vary, so call us to get a firm delivery date and time. We strive to support our customers schedules.
Will you be able to deliver to the exact location I specify?
Final decisions regarding delivery of materials are solely up to the Big Tex Stone delivery driver, who will base his decision on safety to people and property. Normally, we can set material on your driveway for easy access to your project.
Can you refer me to contractors who will install the materials I purchase?
Big Tex Stone LLC. gladly gives referrals of qualified contractors with whom we have had personal experience upon request based on the specifications for your particular project. It is our policy to provide several names and contact information for each request and to refer only contractors who have a proven reputation for professional integrity and quality work. Please note that we do not receive fees for providing referrals, nor do we guarantee the work of any contractor for whom we provide referrals. Please protect yourself by asking for references, applicable licenses and insurance before hiring the contractor.